East Coast Dogs – Implementation of an Order Management System
East Coast Dogs (ECD) is an online retail company built to provide quality food for pet dogs in NSW. Their mission is to help educate people to learn what is best to feed your pet and the perfect way is to start with Raw & Fresh.
ECD takes orders online via subscription or one-off via their website. Every week, they calculate the quantity of ingredients needed to satisfy the next weeks orders, and order them in. They then make the orders, pack them, and deliver them to their customers.
Additionally, ECD has a special product range. On this range, when a customer places an order from their website, based on the product ordered, weight of dog, duration of order (1 week, 2 weeks, month), and number of dogs, the client will receive a number of packets with different products inside.
For example, if a client orders 1 week of beef essentials for a 10kg dog, they will receive 7x250grams of beef essentials in their order. If they order 2 weeks of half n half for 1 20kg dog, they will receive 7x500grams of chicken, and 7×500 of beef in their order, delivered once.
In some cases, the client would need to be delivered to more than once. It was also necessary to accommodate for subscription customers.