Zoho is bringing together a online application to make it easier for individuals to manage all their work and reduces that cost. Various Zoho services such as Zoho forms and Zoho CRM has become an innovative way of getting things done. Zoho development has become a popular and new application which enables us to fully manage our business. Using Zoho CRM has a lot of benefits and most of them are related to closing more sales and attracting more customers.
Benefits of using Zoho CRM
Zoho CRM allows you to manage customer accounts and allows you to monitor all of their accounts from a shared database. You can view them across products, locations, account and status and track their purchase history for cross sell purposes and even open upsell opportunities.
Zoho CRM gives real time access to important data and has an Opportunity tracking tool which allows you to see where a specific customer is in the sales cycle, the deal size, contact history, and competitor profile to have an insight on what type of email approach you can send that specific customer. Zoho also lets you identify and target inactive leads with historical data which you can use to realign your customer messaging approach.
The business card view in the application allows you to quickly access all customer information in window without having to search for them one by one. The Notes Section displays the time and content of past conversations that the customer had and will help you in composing your own to approach the said customer. With these tools you will make smarter choices and have more profitable business decisions.
The application also helps you maximize social media because most of the customers do come from Twitter or Facebook. This makes Zoho CRM an essential tool to have which can help you link them to your products or services. How is this possible? Zoho CRM follows the customers’ behaviors and categorizes them as leads and contacts for you to connect and send the invitations for your own business or product.
Zoho is also accessible on your mobile device and is dedicated for all android and IOS users. This will help you stay in control of customers even if you are out of your office. With these great benefits Zoho CRM will ensure enhanced revenue and more opportunities for your business to grow at an exponential rate.
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